cp66's Privacy Policy —
Our commitment to keeping your information safe

1. Introduction & Scope

cp66 ("we", "our", or "platform") is a trusted online betting and gaming platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") describes how your personal information is collected, processed, stored, and protected when you use cp66's website, services, or applications.

This Policy applies to all cp66 services, digital channels, and affiliated platforms. By using this platform, you are considered to have agreed to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using the platform.

2. What Information We Collect

cp66 collects only the information necessary to provide services, ensure security, and improve the user experience. We may collect the following types of information:

3. Purpose of Information Use

cp66 uses collected information only for specific and legitimate purposes. The main purposes are described in detail in the table below:

4. Information Sharing Policy

cp66 may share information with third parties in limited and specific circumstances. However, such sharing is always carried out in your interest and under strict confidentiality agreements.

4.1 Service Provider Partners

Payment gateways (bKash, Nagad, Rocket), game software providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, and others), and technical service providers may receive limited access to specific required information. These partners are bound by strict confidentiality obligations and may not use the information for any other purpose.

4.2 Legal Obligations

cp66 may disclose information to relevant authorities to comply with court orders, legal demands from government or regulatory bodies, or anti-money-laundering regulations. In such cases, cp66 always follows the proper legal process.

4.3 Security Protection

Information may be shared with security specialists to detect and prevent fraud, cyber attacks, or other harmful activities.

4.4 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. In such circumstances, we will notify you in advance, and the new entity will also be bound by the terms of this Policy.

5. Cookies & Tracking Technologies

cp66 uses cookies and similar technologies to operate the platform properly and to personalise your experience.

You can disable most cookies by changing your browser settings. Keep in mind, however, that disabling certain cookies may affect some platform functionality.

6. Data Retention & Security

6.1 Retention Period

cp66 retains your information for as long as necessary. In general, even after an account is closed, information may be kept for a set period to meet legal obligations (such as anti-money-laundering regulations). All required information is kept securely for as long as the user's account remains active.

6.2 Technical Security Measures

cp66 uses industry-standard security technologies to keep your information safe:

• SSL Encryption: Every data transmission is encrypted using SSL/TLS technology, preventing information from being intercepted or altered.
• Secure Data Storage: All personal information is stored in encrypted databases, where unauthorised access is fully controlled.
• Access Control: Staff access to information is strictly limited based on their job requirements, and all access is logged.
• Data Minimisation: We collect only the information that is genuinely necessary to provide services.
• Regular Audits: Regular security reviews and tests are conducted to ensure the effectiveness of security measures.

6.3 Response to Data Breaches

If a security breach occurs, cp66 will take the necessary steps promptly. If a breach affects your personal information, we will notify you within the timeframe required by law and provide the necessary assistance to mitigate any harm.

7. User Rights & Controls

cp66 believes you should have full control over your personal information. Your key rights are described below:

8. Third-Party Services & Links

cp66 works with third-party software providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, Ezugi, Microgaming, and NetEnt to operate games on the platform. These providers have their own privacy policies and are subject to their respective terms.

When working with bKash, Nagad, and Rocket for payment processing, these mobile banking services handle information according to their own privacy policies. It is your responsibility to review the privacy policy of the relevant service before completing a transaction.

cp66 is not responsible for the privacy practices of third-party services. However, we always endeavour to work with partners who maintain standards of data protection similar to our own.

9. Protection of Minors

cp66 is a platform for users aged 21 and above only. We do not knowingly collect personal information from minors or encourage them to use our services.

If we become aware that a minor has registered on our platform or provided personal information, we will immediately delete that information and close the associated account. If you believe a minor is using our platform, please contact us at [email protected].

Read our Terms & Conditions and Responsible Gaming page to learn more about our age verification process.

10. Policy Changes & Updates

cp66 may update this privacy policy from time to time. The policy may be revised due to changes in services, legal requirements, or security improvements.

For significant changes, we will display a notice on the platform and, where applicable, notify you at your registered email. Continued use of the platform after any changes will be considered as your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. cp66's data protection team is ready to handle your requests promptly.